Privacy Policy

1. Introduction

This Privacy Policy describes how Clattice Technology Limited (“Clattice Technology,” “we,” “us,” or “our”) collects, uses, and protects information when you use the Wegen platform and related services (the “Services”).

By accessing or using the Services, you agree to the collection and use of information as outlined in this policy. Capitalized terms not defined here have the meanings assigned in our Terms of Service. If you do not agree with this policy, you should not use the Services.

2. Information We Collect

Our data collection follows the principle of data minimization — we process only what is necessary to deliver the Services.

A. Personal Data

Personally identifiable information used to contact or identify you, such as your email address and display name.

B. Usage Data

Technical metadata necessary for platform stability, including IP addresses, device identifiers, operating system information, and performance metrics. This data is typically processed in real-time and is not retained unless you voluntarily submit feedback.

C. Voice and Text Content

When using Wegen, we process your voice audio and text input to deliver AI-powered transcription and content generation. We employ a real-time processing mechanism: your audio is sent to our cloud servers and is immediately discarded once the result is returned to your device. We do not permanently store your voice recordings. Transcriptions and AI-generated text outputs are stored as part of your conversation history so you can access them later.

D. Third-Party Accounts

You may connect third-party accounts (such as Google or Apple) to Wegen for authentication. We only receive basic identifying information based on the permissions you grant. You may revoke this access at any time through the third-party platform's settings.

E. Payment Information

All in-app purchases are processed through Apple's App Store or Google Play. Clattice Technology does not directly collect, store, or process your payment card details or banking information. Please refer to Apple's or Google's privacy policies for details on how they handle payment data.

F. Other Information

Data provided voluntarily through participation in surveys, feedback submissions, or direct communication with us.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Operation: To provide, maintain, monitor, and protect the Wegen platform. Voice audio is processed with zero retention — recordings are deleted immediately after processing.
• Communication: To provide customer and technical support, and to send service-related notifications.
• Administration: Handling account management and fulfilling legal obligations.
• Compliance and Safety: To fulfill legal requirements, prevent fraud, and enforce our Terms.
• Service Improvement: To refine features and align Wegen's capabilities with user needs.
• Marketing: To send promotional materials. You may opt out of marketing communications at any time via the “unsubscribe” link in our emails.

Lawful Basis for Processing: We process data based on contractual necessity (to provide the Service), legitimate business interests (provided they do not override your rights), legal obligations, and user consent.

4. Data Retention

We follow the principle of data minimization and do not keep data longer than necessary.

• Voice Recordings: Strict zero retention. Audio inputs are discarded immediately after the transcription or generation result is delivered. No voice recordings are stored on our servers.
• Conversation History: Text content (your messages and AI responses) is stored in your account so you can access your conversation history. This data is deleted when you delete a conversation or your account.
• Account Data: We retain email and profile information as long as your account is active and as needed to fulfill service obligations, resolve disputes, and comply with legal requirements.
• Feedback: Diagnostic information provided in feedback is retained only until the issue is resolved.

5. Data Transfer

Wegen operates within a global cloud computing infrastructure. To provide the Services, your information may be transferred to and maintained on servers located outside your local jurisdiction, including in the United States, where data protection laws may differ.

By using the Services, you consent to this cross-border transfer. Clattice Technology takes reasonable steps to ensure that your data is treated securely and that adequate safeguards are in place.

6. Sharing With Third Parties

We may share information with:

• Service Providers: Vendors handling cloud hosting, AI processing, and communications. This includes third-party LLM providers; we ensure these providers are configured for zero retention so your data is not used for training their models or stored beyond immediate processing.
• Legal and Compliance: To comply with the law, protect the rights and safety of Clattice Technology and its users, or respond to government requests.
• Business Transfers: In the event of a merger, acquisition, or asset sale, in reliance on our legitimate business interests.
• Others: Only with your express consent.

Clattice Technology does not sell your personal data to third parties.

7. Data Security

We implement technical, administrative, and physical safeguards designed to protect against unauthorized access, disclosure, or destruction of your data. However, no method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: The right to request a copy of the personal data we hold about you.
• Rectification: The right to correct inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal data.
• Objection and Restriction: The right to limit or stop certain processing.
• Portability: The right to receive your data in a structured, machine-readable format.
• Withdrawal of Consent: The right to revoke permission at any time where processing is based on consent.

To exercise these rights, please contact us at help@slidespilot.com. We may require identity verification before processing your request.

EU/EEA Residents: You have the right to lodge a complaint with a Data Protection Authority regarding our collection and use of your personal data.

9. Children's Privacy

Wegen is not intended for use by children. Users must be at least 13 years old in the United States and 16 years old elsewhere. Minors under 18 may require parental consent. If we discover that a child has provided us with personal data without authorized consent, we will take steps to delete that information. Parents may contact us at help@slidespilot.com to report unauthorized data submission.

10. Third-Party Links

The Wegen platform may contain links to external sites or services. Clattice Technology is not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of any external site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by sending an email or posting a prominent notice within the Services. We encourage regular review of this policy to stay informed about our data practices.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: help@slidespilot.com