Terms of Service

1. Acceptance of Terms

Clattice Technology Limited (“Clattice Technology,” “we,” “us,” or “our”) provides the Wegen platform and related software solutions (collectively, the “Services”). These Terms of Service (“Terms”) are entered into by Clattice Technology and the individual or entity accepting these Terms (“you”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Services.

Age and Consent Requirements:

• United States Residents: You must be at least 13 years old.
• Other Jurisdictions: You must be at least 16 years old.
• Minors: If you are under 18, depending on your jurisdiction, you may need to obtain consent from a parent or guardian, who must agree to these Terms on your behalf.

2. Your Account

You are responsible for maintaining the security and integrity of your account.

• Accuracy: You agree to provide accurate, complete, and current account information at all times.
• Confidentiality: You are solely responsible for maintaining the secrecy of your password and restricting access to your devices or account.
• No Sharing: You are prohibited from sharing your credentials or allowing third parties to access your account.
• Compromise Notification: You must notify Clattice Technology immediately if you suspect any unauthorized access or security breach.

3. Your Content and AI Features

A. Ownership and Licenses

All of your content remains yours; Clattice Technology does not claim ownership. However, to provide the Services, you grant Clattice Technology and its third-party partners a worldwide, non-exclusive, royalty-free, and sublicensable license to access, copy, modify, distribute, transmit, export, display, and store your content solely for the purpose of providing, improving, and protecting the Services.

B. AI Input and Output

Wegen utilizes Large Language Models (LLMs) and artificial intelligence capabilities (“AI Features”). When you submit audio, text, or other materials (“Input”), the Services generate output based on that Input (“Output”). Together, these are “Customer Content.”

• As between you and Clattice Technology, you retain all ownership of Input and own all Output.
• Clattice Technology hereby assigns to you all rights, title, and interest in the Output.
• You grant Clattice Technology a license to use Customer Content to improve our Services. You may control whether your content is used to train AI models through settings provided within the Services.

C. No Warranty on Output

Clattice Technology makes no representations or warranties regarding the accuracy of any Output. Users should not rely on any Output without independent verification. Output may contain significant inaccuracies, even if presented with a high level of specificity.

D. Third-Party Output

Due to the nature of LLMs, Output may not be unique. Similar inputs from different users may yield identical results. You acknowledge that output generated for others is not your Output, and you have no rights or interest in it.

4. Usage Restrictions

Prohibited Activities include:

• Reverse engineering, disassembling, or decompiling any part of the Services to access source code or algorithms.
• Probing, scanning, or testing for vulnerabilities or bypassing security measures.
• Interfering with network integrity via viruses, overloading, flooding, or spamming.
• Storing or sharing content containing child sexual abuse material or promoting extreme violence and hatred.
• Using the Services to record or transcribe others' speech without their explicit consent.

Special Restrictions on AI Feature Use:

• You may not use AI Features or Output to develop, train, or improve competing machine learning models.
• You may not claim that Output is an original work generated entirely by humans or that it has been approved by Clattice Technology.

5. Service Delivery and Software

Subject to your compliance and payment of applicable fees, Clattice Technology grants you a revocable, non-exclusive, non-transferable, and limited right to access the Services and use any associated client software (“Software”). This Software may update automatically. If any component is offered under an open-source license, those specific terms may override these Terms.

6. Beta Services and Third-Party Integrations

Beta Services: Features marked as “beta” or “preview” are for testing purposes and may be less reliable. By using Beta Services, you agree to provide feedback and must maintain strict confidentiality regarding features not yet released to the public.

Third-Party Services: Wegen integrates with third-party providers, including external LLMs. We configure these integrations for zero retention. Your data is processed for immediate output generation and is not stored or used by third parties to train their models.

7. Intellectual Property and Feedback

As between you and Clattice Technology, the Services are owned by Clattice Technology and are protected by copyright, trade secret, and trademark laws. These Terms do not grant you any interest in our intellectual property. We welcome feedback (comments or suggestions); however, you grant Clattice Technology the right to use that feedback without any obligation or compensation to you, even after termination.

8. Company Rights and Privacy

Clattice Technology reserves the right to:

• Modify, suspend, or discontinue any part of the Services at any time.
• Terminate, suspend, or restrict user access to accounts or content at our sole discretion.
• Change eligibility criteria (if such changes are prohibited where you reside, we may revoke your right to use the Services in that jurisdiction).

By using Wegen, you acknowledge that you have read and understood our Privacy Policy, which details how we handle your personal information.

9. Paid Services and Subscription Terms

• Billing: We automatically charge for paid features (“Paid Services”) from the date of purchase and at each renewal period.
• Payment Processing: All payments on iOS are processed through Apple's In-App Purchase system and are subject to Apple's terms and conditions. All payments on Android are processed through Google Play's billing system and are subject to Google's terms and conditions.
• Renewals: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. For annual plans, we provide email notification at a reasonable time prior to the renewal date.
• Cancellations: You may cancel your subscription at any time through your device's subscription management settings (Settings > Apple ID > Subscriptions on iOS, or Google Play Store > Subscriptions on Android). Refunds are only issued where legally required by applicable laws or by the platform's refund policies.

10. Termination and Survival

Termination Conditions:

• User Choice: You may stop using the Services at any time.
• Breach or Risk: Clattice Technology may terminate access if we believe you have violated these Terms or create a risk of harm to others.
• Inactivity: Accounts without Paid Services that have not been accessed for twelve (12) consecutive months may be terminated.

All provisions that by their nature should survive termination shall do so, including Ownership, Warranty Disclaimers, Indemnity, and Liability Limits.

11. Warranty Disclaimers and Liability Limits

WARRANTY DISCLAIMER: TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CLATTICE TECHNOLOGY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.

LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLATTICE TECHNOLOGY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL RESULTING FROM YOUR USE OF THE SERVICES OR OUTPUT.

12. Indemnification and Dispute Resolution

Indemnification: To the maximum extent permitted by law, you agree to indemnify and hold Clattice Technology harmless from any claims, damages, or expenses (including attorneys' fees) arising from your breach of these Terms, your content, or your violation of applicable laws.

Dispute Resolution:

1. Informal Resolution: You must first attempt to resolve disputes by emailing help@slidespilot.com. We will attempt to resolve the matter within 60 days.
2. Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. Any formal legal proceedings shall be brought exclusively in the courts of Hong Kong.

13. General Provisions

• Modifications: We may update these Terms. Material changes will be notified via email or in-app notice. Continued use after changes constitutes acceptance.
• EU Users: If you are an EU User (a natural person resident in the EEA/UK acting outside your trade), Clattice Technology is liable under statutory provisions for intentional and gross negligence by our legal representatives or agents.
• Copyright: We comply with the Digital Millennium Copyright Act (DMCA) and will remove infringing content at our discretion.
• Authorized Users: Corporate clients are responsible for the acts of their employees and agents (“Authorized Users”) using the Services.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force.